Requirements

Please check the system and account requirements below before you download the DHL Connect software.


Account Requirements

The software offered on this site is only available to DHL UK account holders and can only be used for shipping from the UK.

If you are operating from outside the UK, please visit our corporate web site www.dhl.com for details of your local DHL office.


Minimum System Requirements

  • Microsoft Windows 95, 98, NT4.0, 2000 or XP
  • Netscape Navigator or Microsoft Internet Explorer 4.0 or higher
  • DHL Connect uses the following TCP/IP protocols & standard ports:
        http - for registration, tracking and email (port 80)
        https - to encrypt all other messages (port 443)
  • Internet connection via LAN or modem (28.8kbps minimum, 56 kbps recommended)
  • PC Compatible 486/66, DX2 or higher (Pentium recommended)
  • Minimum 20MB free hard disk space
  • RAM - standard Windows recommendation for each Operating System
  • 16 bit colour display, with SMALL fonts NOTE: For Windows XP use the following display properties Windows Classic Style, Normal Font (96 DPI)
  • Laser printer

If the system requirements above are not met, you could choose DHL Web Shipping. This web-based shipping system, ideal for occasional shippers, offers similar features to DHL Connect and does not require any software to be installed.


Download DHL Connect